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Privacy Policy

Information about how GreenPalm handles website inquiries and personal information.

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Last updated: October 30, 2026

Who We Are

This website is for Hangzhou GreenPalm Technology Co.,Ltd. (“GreenPalm,” “we,” “our,” or “us”). Our current business contact email is trade01@greenpalm.cn. Our office address is 2nd Floor, Baoxing Building, No. 4368, Jianshe 4th Road, Xiaoshan District, Hangzhou City, Zhejiang Province, China.

Information We Collect

When you submit the contact form, your browser sends the information you enter to Web3Forms (https://api.web3forms.com/submit) over HTTPS. This includes your name, company (if provided), business email, country or region, inquiry type, product or solution of interest (if provided), message and privacy acknowledgement. Web3Forms processes the submission and forwards it to the recipient email configured for GreenPalm. You do not need to open or send a message from your own email application. If you contact us directly by email, we receive the information you choose to include in that email.

The hosting environment may process technical access information such as server logs or IP addresses. The actual hosting records and settings must be confirmed.

How We Use Your Information

We use the information you submit to review your inquiry, respond to your questions, provide requested product or technical information, and discuss potential business cooperation. Your email address is included as the reply-to address so that our team can respond to you.

Legal Basis for Processing

The applicable legal basis depends on the visitor’s location, the inquiry and the actual processing. This section requires review against the laws that apply before the policy is finalized.

Service Providers and International Transfers

We use Web3Forms as a third-party service to receive and forward website inquiries. Your form submission is transmitted to Web3Forms, and the resulting email may also be processed by the email providers used by GreenPalm. Submitting an inquiry therefore involves processing by these service providers. The service locations, retention arrangements and any cross-border processing depend on the providers and our service configuration; these details require verification. HTTPS protects the submission in transit, but this does not guarantee the security of every stage of processing.

Data Retention and Security

GreenPalm’s email retention periods, deletion procedures and security practices have not been confirmed for this draft. Website server log practices and retention periods must also be verified. No specific retention period or security guarantee is stated here.

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information. For a privacy question or request, contact trade01@greenpalm.cn. Applicable rights and request handling procedures should be confirmed for the markets GreenPalm serves.

Cookies and Similar Technologies

This local website preview does not intentionally include analytics or marketing trackers. The hosting environment and any later-added third-party tools must be checked for cookies, local storage and similar technologies. This statement should be updated after a technical review of the deployed site.